On-the-job knowledge and skills are critical in serving the needs of your target population. This is particularly true in the non-profit sector where vulnerable individuals and families rely heavily on the people hired to support them. If the capacity of an organization to deliver services is in question, the risks to clients and staff are real.
It's important to note that if you have on-the-job performance expectations, you as the Employer, are responsible for ensuring your employees are skilled and knowledgeable in performing their work.
The first step in building training programs is knowing what you need, what you have, what's not working so well as well as finding out what's missing.
We work with you to find out the gaps and fill in the blanks. We recommend different approaches and give you options for how you build capacity in your workforce.
Does your organization have a strategy for orienting and training staff, volunteers, and board members? Do you provide in-house skills development in job-specific functions? Do you have training policies? How about educational assistance? A Training Strategy allows you to identify and hone in on the knowledge and skills your staff need to do their jobs. It helps you identify your capacity to deliver your programs & services. We can help you find an affordable Learning Management System that links to your Employee Record and can even form part of an individual performance plan. Call us, we'll tell you more.
Employees these days, especially younger ones, appreciate the investment an employer makes in their professional development.
When employers provide time, resources and opportunities for staff to learn on-the-job, they reinforce the knowledge and skills they expect employees to demonstrate in their work.
We can help you clarify your training priorities and once you know them, we work with you to create blended learning programs (i.e. combining classroom-based, online, on-the-job training and coaching) or single-purpose custom courses that address your organization's specific needs.
It's great to have training courses that build knowledge and skills, but it's likely that you'll need to update and deliver those courses at some point again. We create courses for you that are easily modified. We train your in-house resource to make these changes and deliver the training as needed. We step in, create what you need, train-the-trainer, and step out. You do the rest.
You don't always have to create your own in-house training courses. There are many off-the-shelf products that cover a range of subjects. These exist as part of Learning Management Systems (LMS) or as standalone courses that can be purchased as a one-off. For courses that address regulatory requirements, for example, like Health & Safety, you can find free training online. Here's a good example from WorksafeBC http://www.supervisingforsafety.com/. Similarly, a huge number of courses are available at a ridiculously low cost with a Lynda.com account. See https://www.lynda.com/.
From time to time, The Wisdom Group will offer our own courses that are aimed at informing and increasing the ability of senior managers to effectively meet administration needs.
Our first course - The Non-Profit Administration Road Map covers the basics of administration in HR, IT, Communications and other areas but with a twist. It focuses on online resources, systems, tools and templates to help you navigate through essential administration functions efficiently and at a reduced cost in terms of time and money. The course will be offered in the fall 2020. Look for details in future Wisdom Group posts.